[Questionnaire for the utilization of the Emergency Department : Implications for the patient survey].


Arbeitsbereich Notfallmedizin/Rettungsstellen (CVK, CCM), Charité - Universitätsmedizin Berlin, Campus Virchow-Klinikum, Augustenburger Platz 1, 13353, Berlin, Deutschland. [Email]


For several years, Emergency Departments (ED) in Germany have observed increasing patient numbers, resulting in ED crowding. This leads to the question of whether patients with nonurgent conditions could also receive adequate treatment in primary care. Our objective was to develop a quantitative questionnaire to investigate in a larger patient group the reasons for this and to describe the implications for a patient survey in the ED.


Emergency Department,Health care research,Nonurgent conditions,Questionnaire,Utilization,