Patient Satisfaction in the Hand Surgery Clinic: An Analysis of Factors That Impact the Press Ganey Survey.

Affiliation

Department of Orthopaedics. Electronic address: [Email]

Abstract

Our purpose was to test the null hypothesis that no patient or clinic visit characteristics affect satisfaction of hand surgery outpatients, as measured by the Press Ganey Outpatient Medical Practice Survey (PGOMPS).

Keywords

Hand surgery,Press Ganey Outpatient Medical Practice Survey,injection,patient satisfaction,wait time,