Patient Satisfaction in the Hand Surgery Clinic: An Analysis of Factors That Impact the Press Ganey Survey.


Department of Orthopaedics. Electronic address: [Email]


Our purpose was to test the null hypothesis that no patient or clinic visit characteristics affect satisfaction of hand surgery outpatients, as measured by the Press Ganey Outpatient Medical Practice Survey (PGOMPS).


Hand surgery,Press Ganey Outpatient Medical Practice Survey,injection,patient satisfaction,wait time,