Tufts University Family Medicine Residency, Malden Family Medicine Center, Cambridge Health Alliance, Tufts University School of Medicine, Harvard University Faculty of Medicine, 195 Canal Street, Malden, MA 02148, USA. Electronic address: [Email]
Primary care transformation will usher in a new era of advanced team-based care with extensive roles beyond the physician to build authentic healing relationships with patients. Smart technology will support these relationships, empower and engage patients, and build confidence that their health care team will take excellent care of them. Investments need to shift from catastrophic hospital-based care to proactive prevention and wellness, pushing us to think of health beyond health care. Systems need to build a culture of continuous improvement, supported by data-driven improvement science, and keep a sharp focus on the patient experience of care.